Delete my account.
You can delete your account and your data at any time, from the app or by email.
In the app
- Open Dozer on your phone or at trydozer.com/app.
- Go to Settings, then Delete account.
- Dozer shows which companies will be deleted and how many other people lose access. Type DELETE to confirm.
By email
Email hello@trydozer.com from the address on your account and ask us to delete it. We do it within 30 days and write back when it's done.
Before you delete
Deleting can't be undone. If you want a copy of your sites, files, camera pictures or reports, email us first and we'll send it. If other people run sites in your company, make one of them an owner so their sites stay. Deleting a company you own cancels its subscription at once, so you won't be charged again.
What gets deleted
If you're the only owner of a company, the company goes with you: its sites, files, cameras and their pictures, machines, boards, TV screens, crew invites and billing records in Dozer. If other owners remain, only your own account and sign-ins are removed. Stored files are removed from storage too, not just hidden.
How long it takes
From the app, your account and company are gone as soon as you confirm, and you're signed out on every device. Stored files and camera pictures are then removed from storage in the background, which usually finishes within a day. Requests by email are done within 30 days.
What stays
Stripe keeps invoices for as long as tax law requires. Analytics hold only random ids, and we ask PostHog to delete yours. See the privacy policy.