Get help.
Email hello@trydozer.com and a person answers. Tell us the site name and what you were doing.
Common questions
I didn't get my sign-in code.
Codes can take a minute. Check spam or promotions, and make sure the email is spelled right. Each code works for 10 minutes; ask for a new one if it ran out.
How do I add a camera?
Tap + on the site, or ask the coin. The fastest way is a spare phone: open Dozer on it, scan the code, point it at the gate and plug it in. See the camera guides for Verkada, Eagle Eye, UniFi and Reolink.
How do I put the board on the office TV?
Open dozer.tv on the TV's browser and type the 4-letter code from the Board app. The board on a TV is part of a paid site.
How do I cancel?
In the app, open Settings, then Manage subscription. That opens Stripe's billing page. The plan runs to the end of the month you paid for, and the site drops back to free.
How do I add my crew?
Open Crew and invite them by email or phone. The crew is always free.
How do I delete my account?
In the app: Settings, then Delete account. Or see the delete account page for what goes and what stays.